Welcome to VireoUnique. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or subscribe to our newsletter, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely by third-party payment providers; we do not store your card details)
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Pages Visited
- Time Spent on Pages
- Referral Source
- Location (approximate)
2. Tracking Technologies
To improve your shopping experience and analyze website performance, we use cookies and similar technologies.
These may include:
- Meta (Facebook) Pixel
- Google Analytics (GA4)
- Microsoft Clarity
- Cookies
- Session Cookies
- Marketing Cookies
These technologies help us:
- Understand visitor behavior
- Measure advertising effectiveness
- Improve website performance
- Personalize your shopping experience
- Detect technical issues
- Prevent fraud
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Process payments
- Provide customer support
- Send order updates
- Improve our website
- Analyze website traffic
- Personalize user experience
- Send promotional emails (only if you opt in)
- Prevent fraudulent transactions
- Comply with legal obligations
4. Marketing Communications
If you subscribe to our newsletter, we may send:
- Product launches
- Offers and discounts
- New jewellery collections
- Seasonal promotions
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Payment gateways
- Shipping and logistics providers
- Marketing platforms
- Analytics providers
- Customer support tools
- Legal authorities when required by law
These providers only receive the information necessary to perform their services.
6. Payment Security
Payments are processed by secure third-party payment providers.
VireoUnique does not store your debit or credit card information on its servers.
7. Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Comply with legal requirements
- Resolve disputes
8. Data Security
We implement appropriate technical and organizational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain data processing activities
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction).
We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
VireoUnique
Email: support@vireounique.com
Website: https://www.vireounique.com
Compliance Note
Since you’ve mentioned using Meta Pixel, Google Analytics (GA4), and Microsoft Clarity, your website should also:
- Display a cookie consent banner before placing non-essential tracking cookies where required by applicable laws (such as GDPR and similar regulations).
- Include a Cookie Policy describing the cookies and tracking technologies used.
- Provide users with a way to manage or withdraw cookie consent where legally required.