Welcome to VireoUnique. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
1. General
VireoUnique is an online jewellery brand offering fashion and fine jewellery products through its website. These Terms apply to all visitors, customers, and users of our website.
We reserve the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate, complete, and up to date.
- You have the legal capacity to enter into a binding agreement.
3. Products
We strive to display our jewellery products as accurately as possible. However:
- Product colours may vary due to differences in screen settings and device displays.
- Minor variations in size, finish, texture, gemstones, or handcrafted details may occur.
- Product images are for illustrative purposes and may not exactly represent the final product.
Availability of products is subject to stock.
4. Pricing
All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.
While we make every effort to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.
Applicable taxes and shipping charges, if any, will be displayed during checkout.
5. Orders
When you place an order:
- You agree that all information provided is accurate.
- Orders are subject to acceptance and availability.
- Receiving an order confirmation does not guarantee acceptance of your order.
We reserve the right to refuse or cancel any order due to:
- Pricing or product errors
- Suspected fraud
- Payment issues
- Inventory shortages
- Violation of these Terms
6. Payments
Payments must be completed using the payment methods available at checkout.
Transactions are securely processed by trusted third-party payment providers. VireoUnique does not store your complete payment card details.
Orders will only be processed after successful payment authorization.
7. Shipping & Delivery
Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, holidays, or unforeseen circumstances.
While we work to dispatch orders promptly, VireoUnique is not responsible for delays caused by shipping carriers or events beyond our control.
Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries resulting from incorrect addresses.
8. Returns & Refunds
Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.
Please review that policy before making a purchase.
Refund eligibility, exchange conditions, and timelines will be determined according to the applicable policy.
9. Intellectual Property
All content on the VireoUnique website, including but not limited to:
- Logos
- Brand name
- Product images
- Photographs
- Graphics
- Videos
- Website design
- Product descriptions
- Text
- Icons
is the exclusive property of VireoUnique or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or use any content without prior written permission.
10. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations.
- Use the website for fraudulent purposes.
- Upload malicious software or harmful code.
- Attempt unauthorized access to our systems.
- Interfere with the website’s functionality or security.
- Use automated tools to scrape or copy website content without permission.
Violation of these Terms may result in suspension or termination of access.
11. Promotional Offers
From time to time, VireoUnique may offer discounts, promotional codes, giveaways, or limited-time offers.
Such promotions:
- Cannot be exchanged for cash.
- May have specific eligibility requirements.
- May expire without prior notice.
- Cannot be combined unless expressly stated.
We reserve the right to modify or cancel promotional offers at our discretion.
12. Limitation of Liability
To the maximum extent permitted by law, VireoUnique shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Inability to access the website
- Delayed deliveries
- Product availability
- Technical interruptions
- Third-party service failures
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
13. Disclaimer
Our website and products are provided on an “as is” and “as available” basis.
While we make reasonable efforts to maintain accurate information, we do not guarantee:
- Continuous website availability
- Error-free content
- Uninterrupted service
- Absolute accuracy of all information
14. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
15. Third-Party Services
Our website may contain links to third-party websites or integrate services such as payment gateways, analytics tools, shipping providers, or social media platforms.
We are not responsible for the content, policies, or practices of third-party services.
16. Force Majeure
VireoUnique shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government actions
- Labour disputes
- Internet outages
- Transportation disruptions
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India, unless otherwise required by applicable law.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
VireoUnique
Email: support@vireounique.com
Website: www.vireounique.com
We appreciate your trust in VireoUnique and thank you for choosing us for your jewellery shopping experience.